RGPD Privacy
Privacy policy
Last updated: 20 October 2026
1. Who is responsible for your data
pixel:hood digitalstudio, represented by Bruno Ribeiro, Rua da Baixa, 2870-231 Montijo, Portugal.
Email: bruno.ribeiro@pixelhood.pt · Phone: +351 932 561 019
2. What data we collect
- Contact form: name, email, phone (optional), project type, budget and message.
- 3D printing form: name, email, the file or link you send, quantity, material, colour, description and delivery town.
- WhatsApp: if you contact us on WhatsApp, the conversation takes place in that app, under WhatsApp's (Meta's) privacy policy.
We do not ask for sensitive data. Please do not include it in your messages or files.
3. What we use the data for
To reply to your request, prepare quotes, carry out the work you hire us for (including printing and shipping parts) and meet legal obligations such as invoicing. We do not use your data for advertising and we do not sell it to third parties.
4. Legal basis
Your consent, given when you send the form, and the pre-contractual and contractual steps you ask us to take (Article 6(1)(a) and (b) GDPR). Invoicing is based on compliance with legal obligations (Article 6(1)(c)).
5. Where the data is kept and who processes it
- Netlify, which hosts the website and receives the forms. It may process data outside the European Union, with the safeguards required by the GDPR.
- Google Fonts and Google Maps: when you open the site, your browser connects to Google's servers to load the fonts and the map, which transmits your IP address. The Google map may set its own cookies.
- Our email provider, so we can exchange messages with you.
6. Cookies
This website sets no cookies of its own and uses no analytics or advertising tools. The only possible cookies are those from the Google map in the "Location" section.
7. How long we keep the data
Requests that do not go ahead are deleted within 12 months. Files sent for printing are deleted once the job is complete. If you hire us, we keep the necessary data for the legal invoicing periods.
8. Your rights
You can ask to access, correct, delete, restrict or port your data, object to its processing and withdraw your consent at any time by writing to bruno.ribeiro@pixelhood.pt. You also have the right to lodge a complaint with the Portuguese data protection authority, CNPD (www.cnpd.pt).
9. Changes
We may update this policy. The date of the latest version is shown at the top of this page.